Each diamond painting kit goes through several preparation steps before shipment. This includes canvas printing, drill organization, quality checking, and secure packaging.
Most orders require 3–6 business days for preparation before they are ready to ship.
Once your order is completed, it is handed directly to our shipping partners for delivery.
All orders include a tracking number, which is sent by email as soon as it becomes available.
Your total delivery timeframe is:
Processing Time + Shipping Time
For example, if your order takes 5 business days to prepare and 13 business days to ship, the overall delivery time would be around 18 business days.
Once your package ships, you will automatically receive a tracking number by email.
Tracking updates may take a few days to appear while the parcel moves through international shipping facilities. This is completely normal during transit.
Depending on your country, final delivery may be completed by local postal services or regional courier partners.
Most of our kits are prepared after the order is placed rather than stored as ready-made stock. This allows us to offer more artwork choices and custom sizes.
Tracking information is usually sent once your order has been shipped and scanned by the carrier.
International tracking sometimes pauses between shipping hubs or during customs processing. Updates normally resume after the next carrier scan.
If your order has not shipped yet, we can usually update the address. Once shipped, changes are often no longer possible.
Yes, we ship to many countries worldwide.
If your order seems delayed beyond the estimated timeframe, contact us and we will gladly check the shipment from our side as well.
If you have any questions about returns, refunds, or an issue with your order, please contact us at: [email protected]
